- The Site designates the website [www.sans-arcidet.fr] published by the company Sans Arcidet Collection.
- The term User refers to all Internet users, whether registered or not, who browse the site.
- The term Customer designates all Internet users connected to the site [www.sans-arcidet.fr].
Article 1 : Scope
These General Conditions of Use govern the contractual relations between any User of the Site.
The User is invited to read this document with the greatest attention and to read it again each time he consults the Site.
In fact, use of the Site constitutes acceptance of the said general conditions of use.
In this regard, for any question concerning the Site, you can contact the webmaster: firstname.lastname@example.org
The general conditions presented here can be modified to take into account changes related to French law or the modification of software on the site. A consultation of these General Conditions of Use must therefore be carried out regularly by the User.
Article 2 : Intellectual property rights
The Site Editing Company [www.sans-arcidet.fr] is the exclusive owner of all intellectual property rights relating to both the structure and the content of the Site.
All the elements appearing on this Site (images, databases, brands, illustrations, logos, drawings, models, layout, downloadable documents) are protected as intellectual works by French and international legislation on copyright and intellectual property. Unless prior written authorization, any reproduction, representation, adaptation, partial or complete modification of any element making up the Site, by any means whatsoever, is prohibited under penalty of legal proceedings.
Any use in a professional or commercial context or any marketing of this content to third parties is prohibited, except with the express agreement of the Sans Arcidet Collection Company.
Article 3 : Responsability
The services offered comply with current French legislation. The photographs and texts reproduced and illustrating the products and services presented are not contractual. Consequently, the responsibility of Sans-Arcidet Collection cannot be engaged in the event of an error in one of these photographs or one of these texts.
Any links appearing on the Site and referring to external sites are provided for informational purposes. Sans-Arcidet Collection cannot be held responsible for the content of these referenced external sites.
Article 4 : Order validation
The Sans-Arcidet Collection website allows the customer to verify the content of his order, if necessary to modify it and then validate it definitively. Thus, the command will be definitively saved only after the last validation of the summary screen of the command. The latter “clic” is assimilated to the handwritten signature referred to in article 1341 of the French Civil Code, hereinafter referred to as the “clic d’acceptation”. As of the “acceptance click” above, the order is considered irrevocable and can not be called into question except in the cases limited hereafter. Information related to your order is subject to automated data processing within a secure online payment system. The purpose of this automated data processing is to define a level of analysis of a transaction and to combat credit card fraud. Without-Arcidet Collection is the recipient of the data related to your order. The non-transmission of data in relation to your order prevents the realization and analysis of your transaction. In accordance with the French Data Protection Act of 6 January 1978, you have the right to access, rectify and oppose all your personal data at any time by writing, Your identity, to: Sans-Arcidet Collection SARL, 53 rue des deux communes – 93100 Montreuil, France.
Article 5 : Confirmation & tracking of the order
Following the final registration of the order, a confirmation email is sent to the customer. By retaining this email and / or printing it, the customer holds a proof of his order that the Company recommends to him to keep. Warning: this email confirms that the order of the customer has been taken into account by the Company and not that the Product ordered is available. In the event of stock shortages, the Company will contact the customer within 10 working days of sending the confirmation mail, to propose to him, which the customer already accepts, either a new deadline Receipt of the Product, either a Substitute Product, or the cancellation and refund of the order.
Article 6 : Price, payment & billing
The prices of the Products are indicated in euros TTC, except shipping costs. The shipping charges, indicated in article 7.1 of the present general conditions, are the responsibility of the customer. Any change of rate of VAT will be reflected automatically on the price of the Products. Payments will be made only by credit card (Visa, Mastercard or Paypal) at the time of the order. An invoice will be sent to you with the Product.
Article 7 : Shipping & Delivery
The Products ordered will be delivered to the address indicated by the customer. He is responsible for the address indicated on his order and the good reception of the Product. The shipping costs are borne by the customer. Delivery time: except in case of force majeure or otherwise stated before the order is placed by the customer, delivery times will be 48 to 96 hours, within the limits of available stocks. The delivery time runs from the day after the date of registration of the order.
Article 8 : Geographical area of delivery
Products offered for sale by the “Company” are offered and delivered to customers domiciled in metropolitan France, Europe and the rest of the world.
Article 9 : Verification of your delivery and claim
The customer is obliged to check the condition of the packaging and the conformity of the Product delivered. Any complaint about the apparent defects or the non-conformity of the delivered Product must be indicated by the customer, within three working days from the date of the reception of the Product by the customer, sending: – or a registered letter with acknowledgment of receipt to: Sans-Arcidet Collection SARL, 53 rue des deux communes – 93100 Montreuil, France – or an e-mail via the contact form available on the website. In the absence of a complaint made within the aforementioned period, the Products delivered will be deemed to be in conformity and accepted by the customer.
Article 10 : Withdrawal period
The withdrawal period granted to the customer on the purchase of goods, within the framework of the law, is 15 (fifteen) clear days, from the date of receipt of his order. During this period, the customer may return, at his expense, without further penalties, the Product (s) not suitable for him. It is understood that the Product (s) returned at the expense of the customer must be in new condition and in its original packaging, as delivered by the Company. No Product may be refunded until it has been returned by the customer and received by the Company, in new condition and in its original packaging, as delivered by the “Company”.
Article 11 : Warranty & Service
In any event, the customer benefits from the guarantee against hidden defects: in the event of a manufacturing defect of the Product rendering it unsuitable for use, the customer can contact the after-sales service of the Company: – either by sending an e-mail via the contact form available on the ‘Contact us’ page of the site; – or by sending a registered letter with acknowledgment of receipt to: Sans-Arcidet Collection SARL, 53 rue des deux communes – 93100 Montreuil, France. All Products marketed by the Company benefit from a conventional guarantee against hidden defects provided by the suppliers of the Company. To benefit from this guarantee, the customer must send, at his own expense, the Product to the Company, taking care to enclose the invoice of purchase. The Company undertakes to send, at its own expense, to the Customer a Product free of hidden defects, by exchange (except in the event of stock shortage). In the event of a stock shortage and the inability of the supplier to exchange the Product, the customer will be offered either a similar Product or a refund of the Original Product.
Article 12 : Payment methods
Depending on the country served, we can offer you the possibility to pay for your purchases by different means of payment:
• credit card (CB, Visa, Master Card)
• PayPal Confirmation of your payment determines the triggering of the delivery process. This confirmation comes from your bank in case of payment by credit card, PayPal in case of payment via PayPal.
Article 13 : Secure Transactions
Dans votre intérêt et celui de Sans-Arcidet Collection SARL, la sécurisation des paiements est l’une de nos priorités. C’est pourquoi le paiement par carte bancaire s’effectue via la solution sécurisée Stripe certifiée PCI DSS. Nous sommes par ailleurs adossés à un contrat VAD mis en place avec Banque Populaire.
A noter également, toujours dans un souci de sécurité des paiements : au-delà d’un certain montant de commande, le système 3D Secure peut se déclencher, nécessitant de votre part la saisie d’un code secret envoyé sur votre téléphone portable.
Enfin, dans le cadre de notre dispositif de sécurité, nous pouvons procéder à certaines vérifications, celles-ci pouvant nous amener à demander tout justificatif jugé utile et à rallonger le délai d’expédition de la commande.
Article 14 : Retention of title
The Company expressly reserves the ownership of the Products delivered until full payment of their principal and interest price. The above provisions shall not prevent the transfer to the customer of the risk of loss or deterioration. In the absence of full payment, the Company shall be entitled to demand the return of the Products delivered, the costs of which will be borne by the customer.
Article 15 : Personal information and promotional offers
Pursuant to French law no. 78-17 of 6 January 1978 relating to data processing, files and freedoms, the information requested from the client is necessary for the processing of his order and is intended for the services of the Company. The customer has a right of access to the information concerning him. Upon request, they may be communicated to it and, in case of error or modification, be rectified. The client may also object to their being communicated to third parties by sending a letter to: Sans-Arcidet Collection SARL, 53 rue des deux communes – 93100 Montreuil, France. The Client expressly agrees that the Company may freely transfer such data to companies belonging to the same group as the Company. In accordance with French law of June 21, 2004 relating to confidence in the digital economy, the Customer agrees to receive promotional offers by e-mail, ticking the box provided for this purpose on the Company’s website at the time of Its registration on a site managed by the Company. He may at any time forgo promotional offers by clicking on the link provided in each promotional e-mail sent or by visiting his personal space.
Article 16 : Responsability of the company
The Company shall not be liable for any breach of its contractual obligations in the event of a force majeure or fortuitous event, including, but not limited to, disasters, fires, wars, internal or external strikes, internal or external failures or failures , And in general any event that does not allow the proper execution of the orders. The Company also disclaims its liability in the event that the customer is responsible for the non-performance or poor performance of the contract. In any event, if the failure to perform or the improper performance of the contract was manifestly attributable to the “Company”, it shall only be liable for compensation to the extent of the sums paid by the customer for the price of the contract. Product and routing costs.
Article 17 : Entirety
These terms and conditions (security, payment, delivery, warranty, after-sales service) represent the full rights and obligations of the parties concerning the ordering of Products on the Internet. No general or specific conditions communicated by the customer can be integrated into these General Conditions of Sale.